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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 0 0 0
Neutral (3) 0 0 0
Negative (1 or 2) 0 0 3
Total Reviews 0 0 3
Avg Rating Not Rated
 Not Rated
 1 Star Review
1.00
Address: 111 South 1st Avenue
Wausau, WI 54402 - US
Website: http://www.eastbay.com
Business Hours: 24 hours/day,7 days/week
Sales Phone: 1-800-826-2205
Service Phone: 1-800-826-2205
Sales Email: n/a
Cust Service Email: customer_service@eastbay.com

Eastbay

http://www.eastbay.com

With PriceGrabber Since 06/09/2004


Sort Reviews by: Date Rating
Date Reviewed: 07/22/2008
kingaz from AZ
Member Since:
04/10/2004

View Member's:
Reviews 		Ordered a pair of Asics-Nimbus 9 running shoes. They did not fit good, so I returned them using their "Smart Label" return service. After 3 weeks I had to call them to find out what was going on with my refund, the customer service person said that the credit was issued today. So I'm thinking to myself, OK atleast now I know. Then I asked her what the refund amount was, this was when I received the surprise. Not only did it cost $10.98 to have them shipped to me, I also had to pay $6.99 to return them. In all, I spent $17.97 to try on a pair of shoes. There are other options out there, I found a place popular with runners that have free shipping and free returns. Overall Rating
1 Star Review
 
Date Reviewed: 08/26/2005
Vlue from CA
Member Since:
08/26/2005

View Member's:
Reviews 		The shoes shipped to me were of POOR QUALITY. The Shipping and Handling charges were not refunded to me. In additon, I had to pay to return the shoes. Do not shop there. Overall Rating
1 Star Review
 
Date Reviewed: 07/27/2005
fxw115 from PA
Member Since:
07/27/2005

View Member's:
Reviews 		I was totally frustrated with Eastbay. Ordered a pair of Puma Speedcat man's shoe(size 9)from their web, they shipped a pair of woman's shoe(size 9) to me. I ask for an exchange, they told me the one I want is not available anymore, even though I can still found it avaiable on their webpage. The reason is it was on promotion.They credit me $34 although I spend around $50 on it. I wrote about 10 emails to their customer service from June, they reply me with some thing not related till Aug. Overall Rating
1 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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